How to master the unrelenting business demands of practice
Some start a mental health business to avoid having a boss. They want to answer to no one. This is a myth. In truth, every owner must make peace with […]
How to increase therapist pay in private practice
Everyone who is in private practice wants to know how to increase therapist pay. Of course, our first goal is to fill our schedule with clients. But once that is […]
Connecting therapists with each other: An interview with David Klow
David Klow, the founder of Skylight Counseling Center, has a unique way of connecting therapists with each other. I first heard about his “Therapist on Tap” events via his email […]
Social media builds practices: An interview with Dr. Kelly Flanagan
There are questions about whether using social media builds practices. I weigh in on the topic here. Following is an email interview with Dr. Kelly Flanagan, a friend and practice […]
How to convert solid referral relationships into fan clubs
You have identified a prospective referrer and have begun to build that referral relationship. What do you actually want to say in that first meeting? What is your objective in […]
Daily business demand #1: Scheduling
For the client who is scheduling an appointment, the process of therapy begins with a phone call. The client begins to learn about the therapy process from how the first […]
Daily business demand #2: Providing therapy
When we meet with a client, i.e., when we are providing therapy, we are offering a service. And clients are purchasing that service. There is a commercial transaction that is […]
Daily business demand #3: Billing
When I was a solo practitioner, there were times when my insurance billing got months behind. Doing therapy was my focus. I ignored my paperwork until I was in a […]
Weekly business demand #4: Collecting
Collecting our fees comes before we can pay our bills. Practices of all sizes require efficient and consistent methods for collecting the money owed to the practice. With few exceptions, […]
A marketing video on a practice-wide marketing system
This marketing video lays out some of the details of how we developed a systematic way of marketing a mental health practice to the community. It includes a low-key method […]
