How mental health businesses weathered the health care storms
Mental health practices have weathered many storms through the last decade. Here is an analysis of how we have done.
Matching one’s leadership style to the environment
One’s leadership style many seem relatively unchangeable. It should not be. David Maister wrote a short but insightful chapter on “Partnership Governance.” He sets up the discussion about one’s leadership […]
Walking our staff through a crisis
A case example We moved into crisis management mode really fast. In 2011 Blue Cross/Blue Shield of Illinois (BCBS) cut the fees they paid us. It was significant. For doctoral-level […]
How to overcome crises–When several clinicians leave
Ugh. Overcoming crises is no fun. There are stretches when the business seems to be rolling along, growing, thriving, and then a crisis hits–for example, in a relatively short period […]