Managing is a big part of what a practice owner does every day. This includes things like: growth, crises, self, the various essential daily tasks, managing staff, culture, and community, as well as you brand, marketing, numbers and finance, and then your leadership team.

To break down this long list to a more manageable size, click on subsections in the sidebar to the right.

Therapist pay in private practice

In private practice, therapist pay is rarely based on a salary. Rather all private practices sell a service, usually psychotherapy or psych testing, to the public and collect payment for […]


Understanding staff complaints

Staff complain and managers listen. But understanding staff complaints and then properly interpreting them is one of the key things that good manager do. Over the years, I have noticed […]


Developing Referrer Relationships

Whenever a clinician makes contact with a new referral person, that clinician becomes the point person for our relationship with that referrer. I am using the term “point person” in […]


Partnership challenges

“Taking a business partner is like taking a marriage partner.” Partnerships can be very rewarding. They can also be loads of trouble. It is good to think about potential problems […]


Mandatory owner’s skills

The owner’s skills will determine if a solo practice grows. The owner must be a good therapist with a good reputation, be willing to get out into the community for […]


Managing leadership

I remember the moment when I realized that I needed to form a leadership team. We needed to have a regular schedule of meetings to discuss things. We had just […]